"WOW what great old fashion service from a bunch of spunks at their head office. My vehicle and van were picked up in Alice and returned to Sydney, vehicles arrived on time as promised, the girls organised coffee as the business owner washed down my toys, thank you to everyone at SMB"
"After seeing some terrible reviews I was a bit sceptical about using them. However I could not fault their service. I had a car delivered from Melbourne to Gold Coast. I was quoted 5-10 days and it was delivered in 4 working days. Contact was amazing and the car was in mint condition."
"SMB moved my cars few times. They delivered on time and with great customer service. impressive value for money and will use again for sure. Thanks"
"My car was delivered 3 days ahead of schedule from Melbourne to Sydney. Fantastic communication and the friendly staff kept me updated of the location of the car when I called them. Will recommend SMB to all my friends and family."
Hello Richard We are about to pull in to pick up the Prado Thank you so much for all that you did to get it back home to us in time to go to the snow. We were aware that the timing was very close and it may not have made it back from Darwin in time. You kept us informed all the way through its journey. I understand that there were lots of people involved including John the driver who went that extra mile for us. We really appreciate it and will definitely use SMB again next time. We really, really appreciate all of you efforts Thanks again Candy & Colin
Hello Richard, Thank you so much :) My car arrived in Goulburn last night safe and sound, thanks to Paul the driver. Paul is a very nice, professional guy. Good People make your company good. Thanks Again, Kay (very happy customer)
Worth moving to: I have been with SMB for 6 months and Ill never change again. Great people, value and service. Efficiency is exemplary from Admin to drivers. I will recommend them to every car dealer I know from now on. They even made an extremely kind donation to our Variety children's charity cause. Thanks SMB
Great Service: Great service with no issues and always very staff. Only minor but Better sign posting at the Brisbane depot in Coopers Plains would be good Rated 5 Stars ****** !
Best in the Industry! Been using SMB for years now. Never let us down, I have been using them from Sydney to Melbourne and Sydney to Brisbane and back. Wonderful team
Nissan Pathfinder - Darwin to Sydney Great, safe , efficient and professional delivery of my Nissan pathfinder from Darwin NT to Sydney, especially Donna at the Seven hills office. Thank you Donna! Ken Kirkman-Darwin
Best transport company! Easy and painless! I sent a car from Melbourne to Brisbane, the car arrived much ealier than expected! The service was amazing and the team were even better! I will be using them again for sure!
Great way when tired to get a car from one capital city to another although waiting to load sometime. Waiting to load cars time could be quicker but once loaded all went well and delivery was on time.I was a receiver and a sender twice recently. Rated 5 stars!
Car transport legends! Good service and communication Only issue I had was difference in price between sending and receiving to Perth Cheers Nic Willemsen
Excellent, reliable and professional interstate car transport! I have used SMB now three times in the last 6 months to transport cars form Melbourne to Sydney. On all occasions they have been reliable and professional. Once you ask them to take on the job, you cam relax and sit back to await their phone call saying the car was ready for pickup.. That's just want I want. Staff are also good and helpful and return quotes and queries quickly. Highly recommend and will continue to use as first choice for my interstate car transport.
Brilliant customer service in vehicle transport! I had my car picked up in Adelaide and delivered in Sydney to the SMB Depot. It was on time and on budget. They even arranged to deliver the car from their depot to my home with just one phone call and at late notice they still got it to me the following day. 5 stars!
Reliable and perfect! We provide vehicles for Film and TV and when we needed several vehicles being iX35's moved from Queensland to Sydney without damage or delay for a feature film SMB yet again operated flawlessly. They actually delivered three days earlier than the date promised. Could not recommend them any more highly.
SMB moved my car from Sydney to Melbourne last month. Estimated time frame was accurate and process was easy. Thank you, will use again if needed :)
Awesome service. Very quick delivery. I would recommend them to everyone. I received a car from them. Informed daily on progress. Really pleasant staff. Awesome to deal with. Delivery was quick.
Great service! Thank you SMB team for helping me with the move Stress free I recommend and in future will use them again.
Wow unbelievable old fashion service! The service from these guys was unbelievable, we were updated with progress of our vehicle and van pick up from Alice Springs to Sydney, all staff were extremely helpful and polite, and on pick up the beautiful office girls organised coffee whilst the business owner washed down our vehicles. Great service THANK YOU!
Will use again! Had a great experience with SMB moving my car the time frame they provided me was accurate for delivery and they responded promptly to my email queries. Will use again
Will use again. Thanks SMB team, helped with my move. They made it so stress free and easy with their excellent customer service :) Will definitely use again.
Will use SMB Again! I used Ceva to transport my car and they stuffed me around. Moved to SMB and they helped me with my move from Perth. Transit times where long but they stuck to the agreed times and my car came to Melbourne on time. Will use again. Rate them 5 stars!!
Happy customer! Great company to deal with. Car turned up on time. Very happy with service provided. Would definitely recommend. A + +
Just expressing our appreciation for the professional way your company handled the transporting of my car from Perth to Sydney and then back Sydney to Perth. The whole team are to be congratulated for a job well done. You kept us informed at all times and the car is in A 1 condition . I highly recommend your company to anyone considering this move. Your state manager in Perth Mark Seelander is so helpful and courteous. A credit to your business. Thanks once again Claire & Mary
After reading many of the reviews I was unsure about using SMB. Although most of the complaints were about late delivery and some about damages. And as my only other option was to pay double price with another company but still risking similar issues or do the 15hours drive myself, I decided to give SMB a go. I had my car picked up by staff from my Brisbane address and I collected it from the Seven Hills depot in Sydney – which was very easy to find and walking distance from Seven Hills train station. The whole venture went smoothly and I even got my car back several days earlier than expected! My only issue was a very small scratch at the back of the car, but it was too small to be worried about. Staff were friendly and dealt very well with my indecisiveness about where to pick up the car. My only suggestion is for SMB to develop an app to track your vehicle, which would be helpful for resolving communication issues and customer anxiety. Also I recommend other interested customers to have realistic expectations about using this kind of service. I am thankful that this service exists at all! I was not worried about delay in delivery time as I have done the drive myself and it is awful, so I’m thankful that SMB saved me the anguish of doing the drive myself. Also I figured any severe damages would be fixed by SMB. I would use SMB again without hesitation for a great outcome at a great price. Also there is a cute puppy at the depot. EXCELLENT SERVICE! Thanks SMB :) you didn't let me down.
The driver (Steve) of the truck transporting my car went out of his way to deliver it as close to Byron Bay as he could. After a confirmed call that he left the depot in Seven Hills, it was a relief that all went so smoothly after seeing some of the reviews on here. I would recommend SMB as a good service for car transportation.
Hi Richard, I just wanted to say a big thank you for all your efforts to helping me have my car up in QLD in time especially in amongst christmas and new years. I really appreciate it, Thank you Lisa Forrester
"Awesome to deal with. The staff is ultra help full . Donna kept me updated with the latest information ( if management is reading this she's worth more money). I couldn't ask for more. Very professional in all aspects. They looked after the car with a lot of care. Thanks very much guys."